If you are unsure whether to make a referral, please discuss your concerns with the designated child protection officer/ safeguarding lead within your organisation.
Prior to making a referral through to Children’s Social Care, if you would like to have a consultation with a Social Worker please call Sefton’s MASH Team on either 0151 934 4013/ 4481. Please note a Child Referral Form should be completed in all cases unless you deem the child to be at risk of immediate significant harm to which MASH Contact Officers will receive information via the telephone in the first instance but following this a Child Referral Form must be completed.
If you have any technical issues relating to the online referral form and your IT support is provided by Avarto, please contact the Helpdesk to relay your issues on 0151 934 4999. If your IT is not provided by Avarto, please contact your own internal IT provider.
For any out of hours advice/ emergencies (Mon – Thurs from 5.30pm, Fri from 4pm and weekends) please contact Sefton’s Emergency Duty Team on 0151 934 3555. If you think a child is in immediate danger please call the Police.
Please call the Sefton Contact Centre for all general enquiries on 0345 140 0845.
For all referrals specially relating to Child Exploitation, please complete the CE1 referral form. This is in addition to the child referral form and securely email to SocialCareCustomerAccessTeam@sefton.gcsx.gov.uk