Homeless or at risk of homelessness

If you have nowhere to stay or if it is unsafe for you to return home, or you will be homeless within the next 56 days, you should contact the Housing Options Team immediately. The team will assess your case and will be able to provide housing options for you and your family.

If you have nowhere to stay or if it is unsafe for you to return home, or you will be homeless within the next 56 days, you should contact the Housing Options Team immediately

South Sefton - Housing Options Team 

Ground floor, Magdalen House, Trinity Road, Bootle, L20 3NJ
Tel: 0151 934 3541
Opening Times:
Monday-Thursday 10 am to 4 pm
Friday 10am to 3 pm

Email: Housing.Options@sefton.gov.uk

North Sefton - Southport Housing Centre (Light for Life)
Eastbank Street
Southport, PR8 1ES
Tel: 01704 501 256
Opening Times:
Monday to Friday 10am to 4pm


A homeless assessment will be undertaken by Sefton's Housing Options team. Please contact them directly as per the details above.

For people who become homeless when our office is closed, Sefton Council's Health and Social Care Emergency Duty Team manages our out of hour’s service.

The service is for emergencies only and can give you general advice and will be able to assist you to find temporary emergency accommodation.

You can contact the Out of Hours service on 0151 934 3555
Monday to Thursday after 5.00p.m.
Friday after 4.15pm and any time at weekends and public holidays

The Council has a range of services for Rough Sleepers that work across all parts of the borough to try and reduce the number of people sleeping rough in the borough. 

If you want to report an incidence of Rough Sleeping in Sefton please:

Phone the Rough Sleeper Outreach Team via Light for Life on 01704  501256 (or 0791 874 6042 outside normal office hours and weekends), or alternatively.

E-mail housing.options@sefton.gov.uk and provide details of the location and any description of the person.  We will acknowledge your e-mail and give you a response to your report.

Alternatively you can use the StreetLink website to report your concerns about someone you have seen sleeping rough in your local area. This will alert the appropriate authority or outreach service where you have seen the person, to help them find the individual and connect them to support.


The following document identifies Sefton Council's duties to homless people (and those who are likely to become homeless.

The Housing Options Team provides a free confidential service on a wide range of housing issues. To access these services, please click the following link.

Last Updated on 20 September 2019