Care homes information

Care Home Testing Feedback

The Local Authority has been given responsibility for receiving feedback from Care Homes in relation to testing for COVID-19. If you are a care home and would like to leave feedback regarding testing for your staff or residents, please use the form below. Find the e-Form in the Do It Online section

Care Homes Information 

Visiting out of care homes to vote

The Department for Health and Social Care has issued supplementary guidance for people living in care homes regarding visits out of their home, to take effect from 4 May. Please find this guidance here:

The guidance sets out how care home residents will be able to go out to vote, subject to safeguards, without the need to isolate for 14 days on their return. This is in the context of wider supplementary guidance for care home residents, enabling them to leave their care homes to spend time outdoors, without the need to isolate on their return.

When visiting a polling station, the following measures should be in place:

  • Residents should be accompanied to the polling station by a member of care home staff to help facilitate a safe journey; and
  • Residents (and staff accompanying them) should adhere to all social distancing measures in place at the polling station. 

Many care home residents have already requested to vote using postal or proxy vote. An emergency proxy vote can be obtained by 5pm on polling day if adhering to coronavirus advice or guidance would prevent a resident from going to the polling station. This would be the case, for example, where a resident has tested positive for COVID-19 or there has been an outbreak in their care home.

Adult Social Care Residential/Nursing Fees Consultation   

Update 28/4

We have written to providers to advise that unfortunately there will be a further delay to the fee setting timeline. We apologise for the further delay; however, this is due to the need to ensure that the decision-making process is conducted in accordance with the outcome of the impending Local Elections, which encompass Cabinet Member positions being determined at the Full Council AGM on 20th May 2021. As a result, we envisage that fee decisions will be considered by the Cabinet Member soon after the 20th May 2021.

Sefton Care Home Fees - Important Update on Fee Setting (pdf 82KB)

Update 20/4

The timeframe for the decision-making process has had to be extended,
resulting in changes to the timeline. More information and the revised timeline is included in the letter below.

Sefton Care Home Fees - Update Letter on Decision Timeline (pdf 130KB)

Update 15/4

The Care Homes fees 21/22 consultation closed on the 21st March 2021. 

Care Home Fees 21/22 Consultation Report (pdf 145KB)

Update 24/3

The Adult Social Care Residential/Nursing Fees Consultation closed at midnight on the 21st March 2021.

Update 11/03

Following the consultation meeting on the 9th of March there will be a further Microsoft Teams consultation meeting on the 16th of March 12noon to 1.00pm.

The agenda for the meeting will follow in due course.  If you have any discussion items for the meeting please do not hesitate to contact

A letter about the 16th March meeting. 

Presentation: 2021-2022 Care Home Fees

16 March presentation


Update 01/03

The next dedicated consultation meeting will take place on the 9th March, 11.00am – 12.00noon. The consultation meeting is for you to share your views with us in relation to the current fee proposals for 2021/22 and for us to share the draft Adult Social Care Market Position Statement with you.

Update 16/02

Following the fee consultation meeting on the 11th of February 2021 and consideration of the responses we have received to date we have decided to extend the current consultation from midnight on the 21st of February to midnight on the 21st of March 2021.

The extension will enable us to engage further with you on the fee proposal and allow more time for you to provide a response. A revised timeline is within the presentation that was shared at the meeting on the 11th February.  A Q&A of that meeting and meeting notes are below for your information.

There will be another Microsoft Teams consultation meeting, which we will send you an invitation for, at which we will also share as promised our vision for Adult Social Care, our Market Position Statement and Extra Care Strategy.

You can find our full letter to Care Providers here

You can find our letter dated 22/02/2021 here

You can find a copy of the PowerPoint presentation here

You can find the notes from the meeting 11th February 2021 here

You can find a Q&A here

Care Home Interim Equality Impact Assessment - updated

Adult Social Care Residential/Nursing Fees Consultations

Adult Social Care in Sefton launched a formal consultation with Sefton residential and nursing care home providers in relation to the proposed fees and annual uplift for the 2021/22 financial year on the 18th of January 2021 which will close at midnight on the 21st of February 2021.

We have communicated both in writing and through scheduled meetings with providers and will be holding a further dedicated meeting with providers as part of the consultation process on the 11th of February 2021 to discuss the initial proposal of a 1.75% which has taken into account the National Living wage and the Consumer Price Index rates/increases. 

We will continue through the consultation to provide a Question and Answer dialogue on our web page to ensure that we are both open and transparent in our consultation, which following its close will contribute to informing the final proposal which will be put forward to be considered by the Cabinet Member – Adult Social Care.

The Cabinet Member Report for decision is scheduled to be published in the week commencing 8th of March 2021 with the decision recorded on the 16th of March 2021.

The Fees would then be published on the 24th of March 2021.

If, as  a provider, you have questions or comments to make about the consultation process or in relation to the proposed fee increase please do so by emailing or by post to Deborah Butcher, Executive Director of Adult Social Care and Health at Magdalen House, Trinity Road, Bootle, L20 3NJ.

We very much welcome your questions and responses and will continue to update you throughout the consultation 


Care Homes during COVID 

The Alzheimer's Society have some guidance on care home visits during COVID. 

You can read it here 

Support to Care Providers

The Sefton Health and Social Care System has been providing ongoing additional support to providers since the outbreak of COVID-19.  The Local Authority and NHS colleagues continue to work together, offering a range of support measures to Care Providers.  This document outlines the details of the work so far and the forward plan for support.

The document can be found here 

The template can be found here

Resource Packs

Sefton Care Home Resource Pack.

Over the past couple of months, we have been sending care homes information and guidance to help manage the COVID-19 crisis.    So that this information is in one place, we have developed a Sefton Care Home Resource Pack, which is an interactive resource that covers the main topic areas and links to resources we feel are useful for care home staff.

The resource pack can be accessed here 

Mental Health Support Pack 

This support can be accessed here 

Public Health England Resource Pack

PHE have updated their Resource Pack for care homes with a confirmed or suspected outbreak of COVID-19. 

The pack attached includes key contact details, Action Cards for different scenarios, information posters and Frequently Asked Questions. 

As you are aware guidance is changing all the time and this Resource Pack is subject to change but we will always keep you informed with the most up to date information we have. The Resource Pack can be accessed here.

Infection Control Tips can be found here


Since June, whole care homes (staff and residents) have been tested whether they are showing symptoms or not and there is now a comprehensive programme of testing for care homes where staff are tested weekly and residents every 28 days.  If any residents test positive for COVID-19 or have symptoms, please ensure you contact the Community Infection Control Team on 0151 295 3036 or if out of hours call the Public Health England Health Protection on-call 0151 434 4819 for infection prevention and control advice.

 If any staff have symptoms, they must self-isolate, following the household guidance and arrange a COVID-19 test.

It is also important that staff engage in the NHS Test and Trace Service and follow any advice they are given by this Service to isolate if they are identified as a contact of someone who has COVID-19. Information on the NHS Test and Trace Service, and arranging a test can be found here

Care Home Testing Pack (pdf 593KB)
Care Home Pre-Admission Swabbing Process (pdf 117KB)
Key Worker Community Swabbing Process (pdf 107KB)
Pre-Admission Swabbing Template (excel 13KB)
Testing Expansion Factsheet (pdf 163KB)
Employer Referral Portal User Guide (pdf 910KB)

Training Courses

Education and Training Programme for Care Providers

Sefton Council and South Sefton and Southport and Formby CCGs want to support you in whatever way we can during this crisis period and one of the ways was to develop the Education and Training Programme for Care Providers.  The document below highlights the key areas where there are free education and supporting resources available for you and your staff not only on a national level but what’s available locally here in Sefton.

The resources contained within this document are also available can be accessed via Sefton Council’s Learner Management System.  Further information explaining how to access the online version can be found on page 8 of the document. 

This document and the electronic version will be regularly reviewed to include updates as we receive them and will be shaped to meet your need. If you have any suggestions as to what else needs to be included please let us know by emailing Louise Kearney, Learning and Development Officer at


Education and Training Programme for Care Providers (pdf 950KB)

Mental Health Training

Find the MerseyCare training information for Mental Health support here

Taking Samples Guidance 

Please find attached the webinar slides relating to taking samples it includes links to guidance and a YouTube video on how to take samples.

The video on how to take a sample can be found here.  

The national guidance can be found here

Skills for Care COVID-19 Essential Training

The impact of COVID-19 has created an extremely challenging time for the social care workforce. Skills for Care have identified training that remains a priority during this period to ensure there is a skilled and competent workforce.  The training is on:

  • Care Certificate
  • Assisting and moving people
  • Health and safety awareness
  • Fire safety
  • Basic life support and first aid
  • Infection prevention and control
  • Food safety
  • Medication management
  • Safeguarding adults

Further information can be found here

Free courses

The following courses are free training courses and can be accessed through Sefton Council’s Learner Management System (MeLearning) 

  • Coronavirus Awareness E-Learning (10 mins) Access it now here. 
  • A run through of the NW Covid19 Care Home Guidance – Public Health England Webinar and Presentation (15 mins) Access it now here.  

If you haven’t registered before, please click the “Self-Register” button, located at the bottom left hand of the page.

For existing users, you will be asked to log in using your username and password.  If you have forgotten your password please click the “forgot your password” button and you will receive an email prompting you to change your password. 

 If you can’t remember your username and/or password, please contact Sefton Corporate Learning Centre on 0151 934 2872 or email   

Care and Support Provider Updates 

Below you will find the latest web versions of updates for care and support providers in Sefton, which have been shared with them directly. If you would like copies of these or past updates, please contact Jayne Vincent, Consultation and Engagement Lead by email 

Care Home Grants Programme 2021


Dear Provider

With reference to our recently launched Care Home Grants Programme 2021, please be aware of the following information.

The Council is required to comply with State Aid law in relation to any grants provided under this scheme.

In simple terms, State Aid can occur where state resources are used to give financial advantages to businesses in a way that could distort competition.

There are however certain limited exceptions, including the ‘De Minimis’ regulation. This regulation allows small amounts of aid – less than 200,000 Euros over 3 rolling years – to be given to an undertaking for a wide range of purposes.

A letter to all providers will be circulated the week beginning 4th January which will require you confirm that you have not already received ‘De Minimis aid’ that exceeds the stated 200,000 Euros maximum amount in the last 3 years.

This letter will be in line with the format set out at page 75 of the State Aid manual produced by the ‘Department for Business, Innovation and Skill’s, a copy of which can be found at the Government website 

You will be required to return your declaration along with your completed application by email to Diane Clayton and Ben Malone 

(Please note some of you may have done something similar regarding Infection Control Fund applications so may already be aware of this but because this funding was COVID related the minimum amount was higher at 800,000 euros).


Last Updated on Tuesday, May 4, 2021

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