Careline and Security services in Sefton are managed, operated and delivered by Sefton Council through our specialist teams including our award-winning Alarm Receiving Centre SeftonArc.
SeftonArc provides bespoke NSI Gold accredited security solutions, NICEIC approved electrical services and a TSA Accredited Careline service, giving you confidence and peace of mind that your business or home are fully protected.
Sefton Careline
Knowing help is on hand 24/7, 365 days at the touch of a button. We can provide great peace of mind for you and your loved ones. TSA is the industry and advisory body for technology enabled care (TEC) in the UK.
- TSA accredited.
- Personal pendants.
- Lifeline alarms.
- Falls detectors.
- Smoke detectors.
- Telecare devices to support independent living.
- Lone worker services.
- Key Safe.
Find out more about our Careline service.
Electrical
Electrical contractors registered with NICEIC are assessed on a regular basis to ensure high standards and their work is checked against the IET Wiring Regulations as well as other standards.
- Maintenance.
- Installation.
- Testing.
- Emergency lighting.
- Periodic inspection.
Alarms
All products and services meet strict international standards and hold NSI accreditations across the board. NSI Gold approval and BAFE registration together signify providers as technically competent, professionally managed and uniquely integrating an ISO 9001 Quality Management System (QMS).
- Intruder.
- Fire.
- CCTV.
- Fire extinguisher servicing.
- Door access control.
- Servicing and maintenance.
- System design.
Find out more about our alarms and responses.
Find out more about our CCTV and response.
ARC
By choosing an NSI NACOSS Gold approved company, you can be assured of their integrity, technical expertise, and professionalism - as recognised by the police and the insurance industry.
- 24/7 monitoring.
- Keyholding.
- Response service.
- Patrol.
- Static guards.
- ID cards.
Learn more about our access control services.
Contact us
For more information contact the SeftonArc team on:
T : 0151 922 6107
E : seftonarc@sefton.gov.uk
Approved services offered:
- BS 5979 Security Monitoring (Cat II),
- BS EN ISO 9001:2015, Monitoring of Fire Alarms, Monitoring of Intruder Alarms, Monitoring of Lone Worker Devices,
- BS EN ISO 9001:2015, The Design, Installation, Commissioning and Handover, Verification and Maintenance of Fire Detection and Alarm Systems to BS 5839-1,
- BS EN ISO 9001:2015, Provision of Security Services for BS10800 (Gold), The Provision of Keyholding and Response Services, The Provision of Mobile Security Services (2020), The Provision of Static Site Guarding Security Services (2020),
- BS EN ISO 9001:2015, The Design, Installation and Maintenance of Access Control Systems, The Design, Installation and Maintenance of CCTV Surveillance Systems, The Design, Installation and Maintenance of Electronic Security Systems including Access Control, CCTV Systems and Intruder Alarms., The Design, Installation and Maintenance of Intruder and Hold Up Alarm Systems
Privacy Notice
Please take time to read the Sefton ARC privacy notice. This will explain what information we hold about you, why we hold it and when we will contact you.
| Privacy Notice - Sefton ARC |  (pdf 480KB) |