Report a broken street light on the highway

Report a broken streetlight or bollard 

If you want to report a broken street light or bollard you can do so online by clicking the link under Do It Online. If the situation is dangerous situations (e.g. electrical wires are exposed) please contact us (Mon-Fri 8am-4pm) on 0345 140 0845. If the emergency is out of hours (Weekends or evenings 4pm - 8am) call our Sefton Arc team on 0151 922 6107. 

We aim to fix reported issues within 5 working days, however this is not always possible (this could be for a number of reasons including; restricted access due to parked cars…etc). You can always re-submit your issue after 28 days ensuring your e-mail or contact details are included so that a response may be provided if requested. Thank you for using our online form.


Last Updated on Tuesday, August 13, 2024

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