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Fuel Bills and Energy Saving

How you can get help

If you think you are worried about keeping warm or paying your fuel bills here are some ways you can get help:

  • contact the Council's Affordable Warmth Service on 0151 934 2222;

  • call the local Energy Advice Freephone line on 0800 043 0151 (Monday to Fri day 9amto5pm);

  • fill out this form to ask for help. 

Using less electricity and gas

Things Citizen's Advise recommend to help you use less electricity and gas are:

  • run your washing machine at 30 degrees and make sure you wash a full load when you can;

  • use LED or other energy-efficient light bulbs;

  • turn off plug sockets at the wall if you’re not using them;

  • close your curtains in the evening to keep in heat when it’s cold;

  • make sure your fridge is set between 3 and 5 degrees and defrost your freezer regularly;

  • if you have one, use your tumble dryer less, - try to dry your clothes outside or by an open window instead.

Energy Advice

Energy Projects Plus is a charity that manages the local Energy Advice Line.

They offer Sefton residents free and impartial advice on

  • the latest grants and discounts available;

  • energy efficiency around the home;

  • renewable energy and information about .

To find out more, or to refer yourself to their service, call the Save Energy Advice Line free on 0800 043 0151 (open Mon-Fri 9am-5pm).

Or you can email, or use their contact form  to request a call back from an energy advisor.

Saving Energy

There are many simple actions that you take in the home that will help save you energy and money, as well as reducing green house gases, such as carbon dioxide. These include:

  • insulating your loft and walls;

  • draught proofing and installing an A-Rated central heating boiler.

Making your home more energy efficient could save you around 25% per year on your household energy bills but we are aware it requires the up-front cost of installing the measures. It can also reduce your carbon dioxide emissions by up to two tonnes.

What is fuel poverty?

There are many reasons why people can find it hard to pay their fuel bills and these often become more pressing when the weather gets colder.

You might hear this referred to as 'fuel poverty'. Fuel poverty can happen because of:

• Low income
• Expensive or inefficient heating systems
• High fuel costs
• Poor quality of housing
• Lack of insulation in your home

It is a fact that people’s inability to heat their homes adequately can have a direct impact on their health. People living in cold, damp homes, which are inadequately heated, tend to be more susceptible to a range of common illnesses such as colds and flu, with elderly people and young children being particularly at risk to more serious conditions.


Home Energy Checklist 2022 (pdf 361KB)

Last Updated on Wednesday, August 17, 2022

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