Help Us Make Adult Social Care Better.
Background Information
Sefton’s Adult Social Care service was checked by the Care Quality Commission (CQC) in 2025. The Care Quality Commission (CQC) checks health and social care services in England.
The CQC checks if services are:
- Safe – People are protected from harm
- Caring – Staff treat people kindly and with respect
- Effective – Support helps people live well
- Responsive – Services listen and meet people’s needs
- Well-led – Services are run properly
The CQC gives services a rating like: Good, Requires Improvement, or Outstanding.
- Sefton Adult Social Care service was rated Good.
- We want to be Outstanding.
To help make these changes happen, we have a Co‑Production Group. This means people work together to make services better.
Who Can Join the Group?
We want to work with:
- People who use adult social care services.
- Carers and family members.
- Community groups.
- Adult Social Care staff.
Your voice matters.
You do not need special skills to join. You just need to want to help.
Together we can make Adult Social Care in Sefton Outstanding.
When are the meetings?
In person:
Thursday 5th March 2026 1pm - 3pm. Bootle Town Hal, Bar Lounge.
Tuesday 14th April 2026 1pm - 3pm. Southport Town Hall, Birkdale Room.
Thursday 14th May 2026 1pm - 3pm. Bootle Town Hall, Bar Lounge.
Thursday 18th June 2026 1pm -3pm. Southport Town Hall, Birkdale Room.
Tuesday 14th July 2026 1pm - 3pm. Bootle Town Hall, Bar Lounge.
Tuesday 15th September 1pm - 3pm. Southport Town Hall, Churchtown Room.
Thursday 15th October 2026 1pm - 3pm. Bootle Town Hall, Bar Lounge.
Thursday 12th November 2026 1pm - 3pm. Southport Town Hall, Birkdale Room.
Thursday 10th December 2026 1pm - 3pm. Bootle Town Hall, Bar Lounge.
Online:
All the meetings can be joined online through a Teams call.
What We Will Do Next.
1. Make an Improvement Plan Together.
We will work with people who use services, carers and staff to create the plan.
Everyone helps decide how we can change.
2. Add the Actions to Our Adult Social Care Plan.
The actions from the Improvement Plan will be put into our Adult Social Care Service Plan.
This means the actions become part of the work we do every day.
3. Check Our Progress Often.
We will keep looking at how we are doing.
We will ask people for feedback to make sure things are improving.
4. Report on Our Progress.
We will tell the Cabinet Member and Overview and Scrutiny Committee how things are going.
We will share what is working well and what still needs to change.
5. Join National Discussions.
Sefton will take part in national conversations about how the CQC checks adult social care.
We want to help improve how services are checked across the country.
6. Prepare for the Next CQC Visit.
The CQC will visit again in the future.
We do not know the date, so we will keep preparing to make sure we are ready.
Why We Need You.
Your experiences and ideas can help us:
- Find what needs to change
- Decide how to make things better
- Make sure services work well for everyone.
Sign Up to Join.
If you want to join the group or get more information, please fill in the sign‑up form on Sefton Council's Coproduction Hub