Sefton Support Hub

The Sefton Support Hub is a digital One Stop Shop for residents to find help, advice and guidance, as well as financial and social support.

Sefton Council, along with its partners, continue to put communities, residents and businesses first. Below is a useful guide to what support services may be available to you and how you may be able to access them.

From emergency financial support to COVID-19 advice and to tips and resources for living a healthier lifestyle, the Sefton Support Hub is here for you.

Cost of Living

Sefton Council, along with its partners, continues to put communities, residents and businesses first. Information to help combat the rise in costs of living is available from Sefton Council and partners. Find out more on how you can get support on cost of living 

A Cost of Living leaflet is also available providing information regarding support available.

ELAS (Emergency Limited Assistance)

Are you facing severe hardship, have suffered a disaster or are in an emergency financial situation? Sefton's Emergency Limited Assistance Scheme (ELAS) is available to support local residents to help them meet one-off needs.

If you need urgent help with the costs of food, winter coats, gas, electricity or emergency travel and do not have money to get them we may be able to provide assistance.

Find out more here.

Help finding a job

As Sefton Council's job brokerage service, Sefton@Work has been working alongside other Council departments, residents and local employers since 2003, offering a range of free and confidential services designed to get local residents back into employment.

If you are a resident looking for work, or an employer looking to recruit new staff, our free service is designed to assist you.

Find out more here

Help for Households

Households across the whole of the UK will get a cash payment from July to ease cost-of-living pressures.

Qualifying low income households will receive £650 in two instalments. The first instalments will start to be paid directly into bank accounts from the 14 July. The second instalment of £324 will be paid in the autumn.

To find out more about this scheme and to seek further help, please click here.

Household Support Fund

The Household Support Fund (HSF) has been created to help people in most need of support to help with significantly rising living costs.

Sefton Council is focused on ensuring that the help reaches those most in need and will be in touch with residents who may be in vulnerable groups with advice about what help may be available.

The Government has announced that further funding will be made available to help households up to March 2023. Sefton Council will release further information on this once it is available.

Council Tax Support

If you are on a low income you may be eligible to receive Council Tax Reduction. Details of the scheme and the online application process is in the link below.

Find out if you're eligible for a council tax reduction or check out what exemptions may apply to your current situation.

If you are already in receipt of Council Tax Reduction, you may be able to request an Exceptional Hardship Fund payment due to unusual or extreme circumstances. Request an Exceptional Hardship Fund payment

Fuel Poverty & Affordable Warmth

There are many reasons why people can find it hard to pay their fuel bills and these often become more pressing when the weather gets colder.

You might hear this referred to as 'fuel poverty'.

If you think you are living in fuel poverty or know someone who is, there are things you can do if you are worried about keeping warm and paying your bills.

Find out more here.

Rent & Housing

Sefton Council may be able to, in some cases, support residents facing difficulties paying rent.

This support is called a Discretionary Housing Payments (DHP). It is most commonly used for people affected by any national Welfare Reform changes. Find out more here.

If you are struggling to pay your rent during Covid-19, other forms of temporary support are available. Find out more here.

Foodbanks

There are a number of community-led foodbank networks which are in place across the borough of Sefton. Sefton Council also operates a foodbank drop-off point at both Bootle Town Hall and Southport Town Hall.

Pregnancy Nutritional Support (Healthy Start)

If you are pregnant or have a child under four years old you could get Healthy Start vouchers to help buy some basic foods and vitamins. This important means-tested scheme provides vouchers to spend with local retailers. Pregnant women and children over one and under four years old can get one £3.10 voucher per week. Children under one year old can get two £3.10 vouchers (£6.20) per week. To find out more please call 0345 607 6823 or click here.

Broadband & Online Help

There are a number of offers available from Broadband/Phone providers to help people get online. Depending on your circumstances you may be eligible for a social tariff, which is a cheaper package available to some customers. Find out more here.


Last Updated on Thursday, November 10, 2022

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