Education, Health and Care Plans
An (EHC) plan is available for children and young people aged up to 25 in Sefton who need Special Educational Needs support. EHC plans identify educational, health and social needs and set out the additional support to meet those needs.
Parents can request an assessment. Alternatively, a young person can request an assessment themselves if they’re aged 16 to 25. A request can also be made by anyone else who thinks an assessment may be necessary, including doctors, health visitors, teachers, parents and family friends. Throughout the EHC Assessment Process there are opportunities to appeal, including appealing the need for an EHC Plan and appealing the contents of that plan. The process is explained in this handy infographic.
During this process applicants should direct any correspondence to the Sefton SEN and Inclusion Service
Address: SEN Casework Team, Sefton Council, Magdalen House, Trinity Road, Bootle, L20 3NJ
Email Address: special.needs@sefton.gov.uk
Making An SEND Complaint
If you would like to pursue a complaint (e.g. about the Local Authority process or timeliness of response) please use the following link to do so online or contact your caseworker or their manager.
Process
Stage 1 - Your complaint will be acknowledged in writing within 3 working days of receipt. We will ask a manager to investigate your complaint and we will respond within 15 working days. If you are satisfied with the response we will make a note that the complaint has been resolved. However, if you are not happy with the response you can ask for this to go to Stage 2.
Stage 2 - we will ask a named senior manager to investigate your complaint and respond within 10 working days. The named senior manager may be from a different area of work to the original complaint. If you are satisfied with the response we will make a note that the complaint has been resolved, however, if you are not happy with the response, you can contact the Local Government Ombudsman.