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Safeguarding concerns regarding a child
If you need to speak to someone about a safeguarding issue for a child you can contact the Sefton Children’s Help and Advice Team (CHAT) at 0151 934 4013.
The CHAT team is the first point of contact if you have concerns about a child or young person in Sefton. They provide advice, discuss support options, and may arrange for a social worker visit, refer to Early Help services, or signpost to community support.
Operating hours for CHAT are:
- Monday, Tuesday, Thursday: 9:00am – 5:30pm
- Wednesday: 10:30am – 5:30pm (answerphone available 9:00am – 10:30am)
- Friday: 9:00am – 4:00pm
For urgent concerns outside these hours, contact the Emergency Duty Team at 0151 934 3555, including weekends and bank holidays. If a child is in immediate danger, always call 999.
Safeguarding concerns regarding an adult
If there is a risk to life, call 999 and ask for the appropriate emergency service. Please telephone the Sefton Contact Centre on 0345 140 0845 between 9:00am – 5:30pm (Mon-Thursday and 9:00-16:00 on a Friday). The Emergency Duty Team can be contacted on 0151 934 3555 after 5:30pm (or 4:00pm Fridays), weekends and bank holidays.