Contact the council

Need to get in touch? Why not try these options first...

Still not found what you were looking for? Try searching our online services

Alternatively, you can:

Call 0345 140 0845 (Monday to Friday, 8am to 6pm, closed weekends and Bank Holidays)
Visit Bootle One Stop Shop, 324 Stanley Road, Bootle, L20 3ET (Monday to Friday, 9am to 5pm)
Visit Southport One Stop Shop, Cambridge Arcade, Southport (Monday to Friday, 9am to 5pm)
Use our online contact form (this will be forwarded to the appropriate officer or department for a response which may take a few days).
Contact your local Councillor
Provide feedback or make a complaint online
Write to us at Bootle or Southport Town Hall

Chief Executive Margaret Carney	Margaret.Carney@sefton.gov.uk
Executive Director Sarah Kemp	Sarah.Kemp@sefton.gov.uk
Executive Director Charlotte Bailey	Charlotte.Bailey@sefton.gov.uk
Head of Corporate Resources Stephan Van Arendsen	Stephan.VanArendsen@sefton.gov.uk
Head of Strategic Support Jan McMahon	Jan.McMahon@sefton.gov.uk
Director of Social Care & Health Dwayne Johnson	Dwayne.Johnson@sefton.gov.uk
Head of Locality Services - Commissioned Jim Black	Jim.Black@sefton.gov.uk
Head of Communities Andrea Watts	Andrea.Watts@sefton.gov.uk
Head of Schools & Families Mike McSorley	Mike.McSorley@sefton.gov.uk
Head of Commissioning Support & Business Intelligence Peter Moore	Peter.Moore@sefton.gov.uk
Head of Adult Social Care Tina Wilkins	Tina.Wilkins@sefton.gov.uk
Head of Inward Investment & Employment Mark Long	Mark.Long@sefton.gov.uk
Head of Locality Services - Provision Andrew Walker	Andrew.Walker@sefton.gov.uk
Head of Regulation & Compliance Jill Coule	Jill.Coule@sefton.gov.uk
Chief Officer Personnel Mark Dale	Mark.Dale@sefton.gov.uk
Director of Public Health Matt Ashton	Matthew.Ashton@sefton.gov.uk
Head of Children's Social Care Vicky Buchanan	Vicky.Buchanan@sefton.gov.uk

Our One Stop Shops have:

self-service computers to access information or to book a council service
hearing loops
private meeting rooms to speak to us in confidence
easy wheelchair access
translation services
disabled person’s toilet facility available at Southport One Stop Shop (radar key access only)
television screens showing customer service information and performance details
two disabled parking bays (access via Ash Street) available at Bootle One Stop Shop only.