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Traffic signals

 COVID-19 Update

The Council’s Highway Maintenance service are working to deliver and prioritise services across the borough in accordance with the latest Government advice. Over coming weeks this may mean stopping some works and services to ensure we can prioritise emergency, safety critical and key activities. This is a developing situation and one which both the Council and its Contractors will be monitoring carefully and responding to as appropriate. The current situation is having an impact on our ability to deliver services at the same capacity and so, our workload will be subject to change with a focus on actioning works and enquiries that are deemed urgent or an emergency, first and foremost. We would ask that when reporting issues to us you consider the nature of the enquiry and its importance given the circumstances. If you are awaiting a response to an enquiry, this may take longer than originally anticipated to which we can only apologise.

COVID-19 Update

The Council’s Highway Maintenance service are working to deliver and prioritise services across the borough in accordance with the latest Government advice. Over coming weeks this may mean stopping some works and services to ensure we can prioritise emergency, safety critical and key activities. This is a developing situation and one which both the Council and its Contractors will be monitoring carefully and responding to as appropriate. The current situation is having an impact on our ability to deliver services at the same capacity and so, our workload will be subject to change with a focus on actioning works and enquiries that are deemed urgent or an emergency, first and foremost. We would ask that when reporting issues to us you consider the nature of the enquiry and its importance given the circumstances. If you are awaiting a response to an enquiry, this may take longer than originally anticipated to which we can only apologise.

 COVID-19 Update

The Council’s Highway Maintenance service are working to deliver and prioritise services across the borough in accordance with the latest Government advice. Over coming weeks this may mean stopping some works and services to ensure we can prioritise emergency, safety critical and key activities. This is a developing situation and one which both the Council and its Contractors will be monitoring carefully and responding to as appropriate. The current situation is having an impact on our ability to deliver services at the same capacity and so, our workload will be subject to change with a focus on actioning works and enquiries that are deemed urgent or an emergency, first and foremost. We would ask that when reporting issues to us you consider the nature of the enquiry and its importance given the circumstances. If you are awaiting a response to an enquiry, this may take longer than originally anticipated to which we can only apologise.

Report an issue
To report a faulty traffic signal or timing problem, please fill in the traffic light fault report form (below) or call Sefton Council on 0345 140 0845. For out of Hours emergencies only call 0151 922 6107.

How quickly will it be resolved?
Faults will be forwarded to the Traffic Signals Term Maintenance Contractor upon receipt of a fault report and will be attended to according their priority, with urgent faults being attended to within 3 hours.

Timing problems may require investigation over a few days to determine the exact cause but will generally be corrected quickly, and any necessary adjustments to our traffic control computer system will be carried out accordingly.

If you provide your own contact details with your enquiry, we will aim to reply to you as soon as we can.

 

Last Updated on Thursday, August 15, 2024

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